![]() What's more, we discovered this pencil primer had so many more functions than simply what it was intended for. What remained was a luxurious and creamy primer that didn't interfere with the LIDS BY DESIGN adhesive. Sormé understood the Contours Rx vision, and extracted coco-glycerides from the naturally creamy coconut, while leaving behind the oil components. This primer is the first of its kind, completely oil-free in a pencil form, while maintaining the eye-defying properties of a perfect shadow primer. With a unique vision and top of the line ingredients, Sormé & Contours Rx partnered to create the COLORSET Pencil Primer. Contours Rx quickly learned that in order to help clients who wanted to apply shadows over their strips, they were going to have to develop a special primer to do so.Įnter Sormé Cosmetics, a prestigious company with 20 years of experience providing professional skin care and makeup. ![]() Even if an oil-free shadow primer was used, there was still a liquid or cream texture, which also didn't synergies well with the adhesive. Many customers and makeup artists shared their difficulties in using traditional oil-based primers over the strip, as they reduce the effectiveness of the strips' adhesive. Although the eyelid correcting strips blend in with the skin tone, this hypoallergenic material was also interfering with eye shadow application over the strip. Please note that returns can take up to 10 days.W hen Contours Rx expanded into the world of cosmetics, the rapid growth in popularity over their LIDS BY DESIGN correcting strips was exciting and challenging as it posed a new consideration-makeup application. The e-mail contains the details of your return shipment as well as information about your refund. When our warehouse has received your return and it is ready to be processed, you will receive a Return Confirmation e-mail in your inbox. We do not accept returns from outside retail locations. Contours Rx In-Store PurchaseĬontours Rx in-store purchases must be returned at the retail location where originally purchased. If you have any questions about your return, please contact Customer Service at or call 72. We will notify you via e-mail once your return has been processed, however your financial institution may take up to seven business days to reflect this transaction. Once your products are received and reviewed, they will be destroyed and cannot be returned. Note: It may take up to 10 days to process the return and receive a refund or credit to your account. Mail your return via United States Postal Service (USPS) First Class.Package your return item(s) in the original product box and packaging along with your order number.To return your item(s), include your name, e-mail address, and phone number so that we can contact you if necessary.Due to COVID and Hygiene laws, returning the physical item may not always be necessary.Please note, we are not responsible for customs, duties, taxes, or VAT.For Tweezers replacements, email us at with the subject title Lifetime Tweezer Replacement and we will reply with the instructions.Purchases made at other retail locations would need to be returned at the original purchase location and will not be accepted.In certain circumstances, a partial store credit may be given. On sale, discounted or clearance items are considered final sale and do not qualify for a refund.If we receive your item(s) 31+ days from the purchase date or if the box is returned with more than 30 correcting strips used, you will not be entitled to any form of refund or credit.Should you return 1 or more items, and the total purchase does not end up qualifying for free shipping & handling, the S&H cost will be deducted from the refund amount.Your original shipping and handling charges will not be refunded unless the return was a result of Contours Rx’s error.For all LIDS BY DESIGN products, no more than 30 strips must be used to qualify for a refund.The products must be returned by mail within 30 days of delivery to qualify for a full refund of the purchase price. Purchases made directly from our direct company store may qualify for a full 30-day money-back guarantee.To be considered for a refund, credit, or exchange please read our full policy below.If you are not completely satisfied with your purchase you may return your item(s) for a refund, credit or exchange.
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